AI Teams
A department, ready on day one.
Industry AI Teams are several ODEX employees built for one kind of business. Install the team, and each specialist takes its part of the work.
Installs as one product Orders, customer care and bringing customers back.
- Leads
Ordering
Menu and orders
Talks to your customers
Ordering
- Answers from your menu and checks what’s available
- Takes delivery or pickup orders step by step, with the delivery fee for the address
- Reads the order back and places it only after the customer confirms
- Updates or cancels an order on request
Where it stops Prices come from your saved menu — never from the AI.
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Customer Care
Complaints and delivery issues
Takes over: problem with an order
Customer Care
- Takes over when an order goes wrong
- Notes the issue on the customer and opens a task for your team
- Offers only what your care policy allows
Where it stops Health or safety issues, or a request for a manager, go to a person.
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Customer Retention
Follow-ups and win-back
Works behind the scenes
Customer Retention
- Plans follow-ups with your customers
- Drafts win-back messages using the offers you set
- Keeps its drafts in Work for you to review
Where it stops Never messages customers on its own — sending waits for your approval.
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- Answers from your menu and checks what’s available
- Takes delivery or pickup orders step by step, with the delivery fee for the address
- Reads the order back and places it only after the customer confirms
- Updates or cancels an order on request
Where it stops Prices come from your saved menu — never from the AI.
-
- Takes over when an order goes wrong
- Notes the issue on the customer and opens a task for your team
- Offers only what your care policy allows
Where it stops Health or safety issues, or a request for a manager, go to a person.
-
- Plans follow-ups with your customers
- Drafts win-back messages using the offers you set
- Keeps its drafts in Work for you to review
Where it stops Never messages customers on its own — sending waits for your approval.
- Problem with an order
Installs as one product Property enquiries, qualified buyers and viewing requests.
- Leads
Sales
Property enquiries
Talks to your customers
Sales
- Answers from your projects, brochures and price lists
- Recommends only properties in your material
- Records every buyer and their brief
Where it stops Legal, contract, mortgage and price-negotiation questions go to a person.
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Qualification & Follow-up
Buyer scoring and follow-up
Takes over: a buyer to score
Qualification & Follow-up
- Scores each buyer 0–100 on budget, timeline, property and area, reachability and payment
- Marks a buyer qualified at 60 and above
- Opens follow-up tasks for your agents
Where it stops It never contacts buyers itself.
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Viewing Coordinator
Viewing requests
Takes over: a viewing request
Viewing Coordinator
- Collects what your team needs to arrange a viewing
- Passes the request to the right person as a task
- Tells the buyer what happens next
Where it stops It never says a viewing is booked — your team confirms it.
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- Answers from your projects, brochures and price lists
- Recommends only properties in your material
- Records every buyer and their brief
Where it stops Legal, contract, mortgage and price-negotiation questions go to a person.
-
- Scores each buyer 0–100 on budget, timeline, property and area, reachability and payment
- Marks a buyer qualified at 60 and above
- Opens follow-up tasks for your agents
Where it stops It never contacts buyers itself.
-
- Collects what your team needs to arrange a viewing
- Passes the request to the right person as a task
- Tells the buyer what happens next
Where it stops It never says a viewing is booked — your team confirms it.
- A buyer to score
- A viewing request
No team for your industry yet?
Hire the jobs you need as AI Employees — or build your own, and put them together into a team of your own.